Answers to the most common questions about creating a profile, matching with people from other countries, language differences, pricing, privacy, and managing an account.
Tochato is a live video chat platform built around one idea: your next conversation could be with someone from a completely different country or culture. Create a lightweight profile, get matched with real people from around the world, and talk face to face on live video.
Yes. Setting up a profile takes just a few seconds and helps Tochato match you with people worldwide. There is no long questionnaire to fill out before the first conversation.
Want the full walkthrough from first match to ending a call? See how Tochato works.
Matching on Tochato is worldwide by design, so a meaningful share of matches come from outside your own country. If a conversation is not clicking, moving on to someone new is always an option.
Matching is built to introduce a broad range of people from around the world, rather than filtering down to one specific country every time. Think of each match as a window into somewhere new rather than a menu to pick from.
This comes up sometimes when meeting people worldwide. Tochato does not automatically translate conversations, so it helps to lead with a language both people share, and English works for a large share of matches. If common ground cannot be found, moving on to the next conversation is always fine.
Tochato is free to start, and a profile can begin matching without paying anything. Some features may need a paid plan with heavier use of the platform.
Tochato does not require sensitive personal documents just to start a conversation, and every user decides what to say out loud on a call. The Safety guide covers the specific habits worth keeping in cross-border chats.
Other users see whatever is chosen to be shown and said on a video call. A profile does not need to expose identifying details like an exact address, workplace, or financial information, and those details are best kept out of the conversation itself.
Full pricing details live on the Pricing page, and the habits worth knowing before a cross-border chat are in the Safety guide.
Every conversation includes a way to report the other person directly. If something feels wrong, ending the call first and reporting afterward is the right order. There is no need to keep talking to someone just to flag them.
Reports get reviewed, and accounts that break the rules are moderated accordingly. There is no need to wait around for an outcome, since ending the call and starting a new conversation right away is always possible.
Account deletion can be requested at any time through the Help Center. Once deleted, data is handled according to the Tochato Privacy Policy.
It can be. Live video already has a safety advantage, since a real face is on screen rather than a static photo. The full Safety guide covers the specific habits worth keeping in mind when a match is calling from another country.
Still stuck? The Help Center can point you in the right direction.
The questions are answered. Now go have the conversation.
Start a Conversation